- Shipping & Returns
Shipping & Returns
OldDominionTactical.com wants to earn your business long term. As such, we pride ourselves in offering excellent, personalized customer service, a friendly sales voice and a welcoming returns and exchange process. If you are unhappy with any product you buy from Old Dominion Tactical you may return it at any time for a full refund of the amount paid to Old Dominion Tactical.
If you are not 100% satisfied with your purchase, you may return the unused item within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within two weeks of giving your package to the return shipper.
OldDominionTactical.com reserves the right to issue a new identical item in the place of defective products, in the event an item does not perform according to manufacturer specifications, or in the event of manufacturer's defect. Items damaged in transit may be replaced at the sole discression of OldDominionTactical.com. OldDominionTactical.com may elect to pursue compensation from the carrier in the event that items are damaged in transit. In that event, compensation received from the carrier will be returned to the customer if no replacement was available in inventory; or may be retained by OldDominionTactical.com in the event a replacement, exchange or refund was issued to you, the customer.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
OldDominionTactical.com charges a flat $7.95 for all purchases under $100. Any shipment over $100 ships free in the continental United States.
Plesase note that inclement weather and holiday shipping surges can delay shipments up to 7 days. While these conditions are beyond the control of OldDominionTactical.com, we will make every effort to ensure that your package arrives in a timely manner.